FREQUENTLY ASKED QUESTIONS
Where does your wood come from?
Our community! Members of Santa Cruz county and beyond will reach out with information of old fences being torn down or barns that need salvaging. The increasing demand for reclaimed material has lead us to outsource a variety of other suppliers, such as general contractors and Craigslist, all within our area.
Has your material been treated?
Nope. The fence boards and old growth material have been aging in the weather- sunshine, rain, fog, etc.- and over time, for many years, and is authentically weathered.
How can I work for your company?
We are always accepting resumes- please send to [email protected].
Do you offer wholesale?
Yes, please see our wholesale page. Due to our increasing number of retailers, we are not able to accept all requests to avoid over saturation in some areas. It is important to us that it be a cohesive collaboration between product and store, thanks for your understanding.
Where can I buy your products in my area?
Please see our stockist page. We are currently in retail stores across the US, Canada, the UK, and Japan, and quickly expanding elsewhere!
Shipping is so expensive! Can I pick up at your warehouse?
Yes please! Most of our products contain glass and are quite heavy. We take every measure to safely package each product to ensure safe arrival at your doorstep, hence a higher shipping cost. We have a show room at our warehouse and offer customers the option to shop it instead of ordering online. Hours are Monday-Friday, 8-3 by appointment only. Please email t[email protected] to schedule a day and time to come by.
[email protected]
Do you take custom orders?
Yep! We love fulfilling custom size frames and furniture designs. Please keep in mind that our busiest seasons are summer and winter and we are often unable to accept custom orders during these seasons. Feel free to reach out with your request and we can discuss further.
How soon can I expect my order?
Most orders ship out of our facility within 3-10 business days of order confirmation. Some of our products are made to order, so depending on the size of the order, please allow up to three weeks for lead time.
Can I use more than one discount code at checkout?
At this time, we can only allow one discount code per order.
Our community! Members of Santa Cruz county and beyond will reach out with information of old fences being torn down or barns that need salvaging. The increasing demand for reclaimed material has lead us to outsource a variety of other suppliers, such as general contractors and Craigslist, all within our area.
Has your material been treated?
Nope. The fence boards and old growth material have been aging in the weather- sunshine, rain, fog, etc.- and over time, for many years, and is authentically weathered.
How can I work for your company?
We are always accepting resumes- please send to [email protected].
Do you offer wholesale?
Yes, please see our wholesale page. Due to our increasing number of retailers, we are not able to accept all requests to avoid over saturation in some areas. It is important to us that it be a cohesive collaboration between product and store, thanks for your understanding.
Where can I buy your products in my area?
Please see our stockist page. We are currently in retail stores across the US, Canada, the UK, and Japan, and quickly expanding elsewhere!
Shipping is so expensive! Can I pick up at your warehouse?
Yes please! Most of our products contain glass and are quite heavy. We take every measure to safely package each product to ensure safe arrival at your doorstep, hence a higher shipping cost. We have a show room at our warehouse and offer customers the option to shop it instead of ordering online. Hours are Monday-Friday, 8-3 by appointment only. Please email t[email protected] to schedule a day and time to come by.
[email protected]
Do you take custom orders?
Yep! We love fulfilling custom size frames and furniture designs. Please keep in mind that our busiest seasons are summer and winter and we are often unable to accept custom orders during these seasons. Feel free to reach out with your request and we can discuss further.
How soon can I expect my order?
Most orders ship out of our facility within 3-10 business days of order confirmation. Some of our products are made to order, so depending on the size of the order, please allow up to three weeks for lead time.
Can I use more than one discount code at checkout?
At this time, we can only allow one discount code per order.